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Senior Product Designer

Think insurance is boring? We did too. So we built a company that takes everything you think you know about buying insurance and turns it on its head. 

 

At Cover, want to become the largest and most customer centric insurance company in the world. 

Founded in 2016, Cover is a mobile-first insurance platform licensed in all 50 states, working with over 35 carriers. We were part of Y Combinator’s W16 batch, and have gone on to raise $27 million across three funding rounds backed by world class investors. 

 

We’re growing fast. In the past year we’ve scaled the team from 30 to 100 people across our San Francisco and Toronto offices. Across our diverse and multi-skilled team we’re working together to deliver a service that’s effortless to interact with, transparently priced, and built on a sustainable and long term footing.

 

We’re pushing hard to make our vision of insurance a reality and we want dedicated, inquisitive and collaborative people who are ready to play their part in achieving our goal.

The Role

We are looking for an experienced Product Designer based in San Francisco to build out our sales agent-facing insurance portal and own the overall Sales Agent experience. Our office is located in the heart of SoMa, with other tech startups, so you can be a part of a growing industry in the startup space. 

As a Product Designer, you understand that business needs and usability exists in a delicate balance and you're able to successfully work within those constraints. You'll be working with the team to enhance existing products and help define the roadmap.

Your Impact

  • You'll be the lead designer on a cross-functional agile team that's responsible for optimizing the Sales Agent's experience through Cover's own policy portal, CRM system, and messaging client. 

  • Be deeply involved in all aspects of product development, from ideation and design with Product and Engineering, to testing and implementation.

  • You'll be responsible for writing effective documentation and communication of design, from user flows, wireframes, prototypes and user stories.

  • You'll lead the design process to build out interactive wireframes and visually engaging prototypes for use in user testing and soliciting feedback from the entire team.

  • Contribute to planning, conducting, and analyzing usability testing and other user research.

  • You'll drive creation of customer journeys, UX strategy, and future state visions.

  • You have a deep empathy for the user and evangelize user-centered design practices.

  • Ensure use of existing design patterns, style guides, and accessibility guidelines, while contributing to the continuous improvement of the product.

Qualifications

  • A portfolio demonstrating your excellent understanding of interface and interaction design, with strong product thinking across a range of digital platforms (mobile, web, responsive, etc.)

  • You have a demonstrable portfolio of released web applications preferably enterprise

  • 5+ years of UI, UX and/or product design experience creating impactful and attractive digital applications with multi-disciplinary teams.

  • Passion for solving core product problems while owning all facets of a user experience (strategy, IA, art direction, interaction design and research)

  • Experience with various forms of user research such as surveys, interviews, and usability testing.

  • You thrive on autonomy and you take initiative to get the job done.

  • Ability to clearly communicate your design to the engineering and product management teams.

  • We work with industry-standard tools and software like Sketch, InVision, Principle, and Adobe Creative Suite.

  • Experience in insurance or financial services is a plus.

We believe in equal opportunity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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